FAQ's

To get yourself a headset and microphone visit www.loobershop.com

Please view the Demo & read the FAQ.
If your question is still not answered feel free to contact us:

Why can't I hear anything?
How do I configure my firewall to allow Loober to work?
Why isn't my microphone working?
I am being heard, but very quietly, even though my volume is up full.
How can I rectify this?

I am told I am producing an echo. Why is this?
Can I use Loober with other programs or services?

Why can't I hear anything?
It may well be that your firewall isn't allowing you through or that there is a problem with the soundcard you have installed.

How do I configure my firewall to allow Loober to work?
Most modern firewalls will simply prompt you that Loober is attempting to connect to the internet.  Select 'allow' or 'yes' and also be sure to select 'remember this decision' or 'always allow' to avoid being prompted every time you start Loober. If this is not the case then I recommend you either consult the manufacturer's manual or contact your supplier. Back to top ^

How can I find the most current sound card drivers?
You must find out the manufacturer of your soundcard and visit their official website. You will find this by entering their name into whichever search engine you prefer and it is more than likely they will have the latest drivers available to download free.Back to top ^

Why isn't my microphone working?
Firstly, make sure it is plugged in to the correct socket of your pc (pink) and then Click 'Start', 'Control Panel', then 'Sounds and Audio Devices', then select the 'Voice' tab. You will then see the box on the left. Please click the 'Test Hardware' button – this process will ensure your system is set-up correctly and you will now be ready to talk on Loober.Back to top ^

I am being heard, but very quietly, even though my volume is up full. How can I rectify this?
This may simply be because of a low sensitivity in your microphone in which case you must go to you audio settings in the control panel. Select the “Voice” tab and go into the volume controls for voice recording, then switch on advanced settings through the options tab, go into advanced and turn microphone boost on. This should increase the sensitivity greatly.Back to top ^

I am told I am producing an echo. Why is this?
If you are using a microphone and speakers instead of a headset then this will be feedback coming from the speakers and back into the microphone. It is recommended that you either keep your speaker volume low or plug in headphones instead.Back to top ^

Can I use Loober with other programs or services?
Loober will happily sit in the background whilst other programs run and should continue to work as normal. However, if the other program requires your soundcard there may be interference. Such examples could be a computer game or watching a video. In this case you must configure your card for multi-source playback.Back to top ^